Retain your best customers and nurture loyalty with a dedicated membership app and CRM platform
Results have shown that retailers achieve more significant growth by simply allocating more CRM budget to customer loyalty than customer acquisition. Besides, past experience supports that a mere 5% in customer retention or CRM increases profits by at least 25%.
It’s always exciting to acquire new customers, but if you’re not careful, they can easily take up the bulk of your marketing budget and resources. Show some love to your current customers instead, as statistics have proven that loyal customers can be costly to lose.
With a scalable, owned mobile CRM loyalty app platform, you can effectively drive customer retention and nurture loyalty through personalisation, exclusivity, and members-only rewards and privileges. Let our AI engines work 24/7 to learn the behavioural patterns and preferences of your members, to drive targeted interactions, and offer independent membership benefits in their best interest.
