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Retain your best customers and nurture loyalty with a dedicated membership app and CRM platform
Results have shown that retailers achieve more significant growth by simply allocating more CRM budget to customer loyalty than customer acquisition. Besides, past experience supports that a mere 5% in customer retention or CRM increases profits by at least 25%.
It’s always exciting to acquire new customers, but if you’re not careful, they can easily take up the bulk of your marketing budget and resources. Show some love to your current customers instead, as statistics have proven that loyal customers can be costly to lose.
With a scalable, owned mobile CRM loyalty app platform, you can effectively drive customer retention and nurture loyalty through personalisation, exclusivity, and members-only rewards and privileges. Make use of our CRM loyalty app platform to learn the behavioural patterns and preferences of your members, to drive targeted interactions, and offer independent membership benefits in their best interest.
O2O Experience
Convert in-store customers to your O2O loyalty app, and drive members into your physical stores for real-life interactions. Creating brand experiences consistently across channels not only enhances the brand image, boosts customer confidence and loyalty, but also helps your staff to save time on the nitty-gritty and direct all effort towards maximising sales.
Increased Revenue Potential
Aillia provides an intuitive mobile-first experience, integrated app for Shopify and Magento. It is built to easily merge with your existing CRM, retail POS systems, ecommerce store, and more. Optimise and fortify all existing links of the chain for unparalleled sales and revenue potential.
Personalised Engagement
Having consolidated data translates to a holistic view of your customers’ journey without losing track of who did what and where. At the end of the day, this data trove will be tremendous for your next individualised promotion, campaign, and birthday specials to bring those shopping cart hoarders to your physical store to finally check out.
