Thousands of weekly shoppers remain unknown to your marketing team. Without identifying them, you can’t track returning customers, spending patterns, or behavior—forcing marketing decisions based on assumptions, not data.
Convincing tenants to join mall-wide promotions is difficult. Without simple enrollment and clear ROI tracking, participation stays low, creating inconsistent shopper experiences and limiting program impact.
Multi-location property groups treat visitors as new customers at each mall, missing opportunities to reward portfolio-wide loyalty. Marketing at one location doesn’t influence behavior across properties, fragmenting customer insights and weakening brand impact.
Shopper Recognition Platform
Identify visitors and transform anonymous foot traffic into valuable first-party data:
Capture visitor information through seamless event experiences, creating shopper profiles without requiring immediate full membership signup
Display only the most relevant promotions to shoppers based on their current mall location, eliminating confusion and enhancing user experience
Identify VIP shoppers across your entire mall portfolio to deliver consistent premium experiences
Tenant Hub
Seamlessly incorporate store-level participation into your mall-wide loyalty ecosystem:
Bring stores into your loyalty program without requiring technical resources or complex integration work
Simplify the financial reconciliation process between the mall and participating merchants with automated tracking and reporting
Provide tenant-specific analytics showing how mall-wide promotions impact their individual store performance
Shopper Journey Orchestrator
Create compelling pathways that guide visitor behavior throughout the mall:
Help shoppers easily locate stores, services and amenities through an intuitive mobile interface
Deploy targeted communications based on shopper location, preferences and past behaviors
Works Seamlessly With Your Mall Infrastructure
Implement a sophisticated property-wide loyalty program that creates a cohesive shopping experience while providing you with the actionable visitor data needed to increase dwell time, visit frequency, and tenant sales. Our shopping center specialists understand the unique challenges of modern mall operations and will ensure your program delivers measurable results for both property management and retail tenants.