Motherapp was born in 2008, inspired by a belief in the positive power of technology. Our name reminds us of our role as the “mother of applications.” To us, software isn’t just code; it is a creation that we love, take care of, and bring up to do good in the world.
A History of Solving Problems
For over a decade, our methods have evolved, but our purpose has remained the same. We have always been pioneers in using the right tool for the right human problem.
When the iPhone first launched, we saw a way to connect communities, building one of the first mobile apps for TED Talks to spread great ideas. When theme parks faced overcrowding, we used IoT to help millions of visitors spend their time better. When cities needed to become safer and more efficient, we applied Computer Vision and AI to create smarter environments.
The Next Chapter: From Data to Empathy
As we worked deeper into the digital age, we noticed a new problem. While brands were collecting more information than ever, the connection between businesses and customers was becoming distant. Loyalty had become about points and transactions, not people.
We realized that technology shouldn’t make relationships feel robotic—it should make them feel personal.
Today, we are focusing our expertise on a new frontier: The O2O Empathy Engine.
We help brands turn cold numbers into warm understanding. We believe that when a business truly understands its data, every interaction can become a moment of care.
Motherapp’s Got Your Back
We know that shifting from simple spreadsheets to advanced AI can be scary. There is a lot of hype, and it can feel overwhelming.
We apply our caring approach to simplify this journey. We don’t just hand you a tool; we guide you through every stage of growth. Whether you are just starting to organize your digital records or you are ready to use AI to predict what your customers need before they ask, we are there to support you.
Technology is ever-evolving. We promise to continue our quest to identify and apply new technology meaningfully, ensuring that innovation brings you confidence, peace of mind, and success.
A history of success
2025
Enabled the Hong Kong Fire Services Department’s award-winning Mountain Rescue App—a celebrated smart city breakthrough that advances public safety and emergency response. By equipping rescue teams with advanced digital tools, we help ensure more people return home safely
Launched the 3rd multi-mall loyalty platform with Fortune Malls, enhancing retail community engagement and advancing digital transformation in property management
Expanded operations into Southeast Asia, introducing Motherapp’s “Digital with Care” approach to new markets and extending the positive impact of our technology across the region
2024
Rolled out Kapok’s Shopify-native loyalty solution, bridging global e-commerce and local lifestyle, helping brands build lasting customer bonds
Enabled EGL Tours’ membership and event ecosystem, enriching family and travel experiences through seamless digital connection
2023
Delivered Francfranc’s first full Shopify-native loyalty deployment, elevating omnichannel customer engagement for an international brand
Supported HKTB’s “Night Treats” campaign by powering widespread engagement for both locals and visitors, distributing over 1 million coupons during the event and helping to strengthen the vibrancy of the city
Backed HKTB’s “Hello Hong Kong” (“Hong Kong Goodies”) campaign, supporting 1.46 million visitors with offers redeemable at over 3,000 outlets citywide—demonstrating Motherapp’s capacity in activating citywide retail and tourism experiences
2022
Powered HKTB’s Hot Summer Deals citywide, revitalizing tourism and retail through digital loyalty
Built Social Career’s Jockey Club–funded reward platform, encouraging social good and volunteerism
Launched Link Up with Link REIT, unifying loyalty experiences across 97 shopping malls—establishing one of Hong Kong’s most extensive mall loyalty platforms
Integrated Octopus automation for Carbon Wallet, promoting sustainable commutes and environmental action
2021
Supported HKTB’s eSolutions global rollout, extending Hong Kong’s tourism and loyalty outreach internationally
2020
Powered MTR’s Carbon Wallet loyalty app, promoting sustainability and recognized by Apple for climate action innovation
2019
Developed Towngas Fun, the first enterprise-scale O2O marketplace loyalty platform, linking utilities and merchants for shared value
Nina Club became our inaugural shopping mall loyalty client, initiating our ongoing role in shaping community-focused loyalty ecosystems
2018
Received the prestigious World Summit Awards (WSA) Global Champion award, earning global recognition for our innovative smart city applications and leadership in applied technology
Won the HKICT Smart Tourism award, reinforcing our expertise in transforming the tourism sector through intelligent digital solutions
2017
Joined the Stanford University StartX program, reinforcing our connection to Silicon Valley innovation and strengthening our position as a technology pioneer in Asia
Began working with our first customer loyalty client, establishing Motherapp’s foundational role in transforming brand-customer relationships through digital loyalty ecosystems
Won the HKICT Best Smart Hong Kong award, gaining recognition for our commitment to advancing Hong Kong through smart technology solutions
2016
Launched PowerArena and welcomed the Hong Kong Government’s first smart city project, pioneering smart applications that make cities safer, more transparent, and more efficient
Won recognition at the GSMA Asia Mobile Awards and Hong Kong Business Awards for our enterprise app development work, establishing Motherapp as a leader in innovative technology solutions
2014
Delivered Ocean Park’s innovative IoT solution for real-time crowd management, helping millions of visitors optimize their time at the park and enabling staff deployment where most needed—demonstrating our expertise in smart environment applications and beginning a partnership that continues today
2013
Extended our consulting expertise to clients across 7 countries, establishing Motherapp as a trusted partner for mobile solutions and digital transformation on a regional scale
2010
Launched our UX (User Experience) Unit, becoming among the first to implement design-driven agile processes that put user experience at the center of app development—an approach now followed by leading developers worldwide
2009
HKTDC became our first consulting client, initiating a long-term partnership that continues today and demonstrating our capacity to serve major institutional clients
2008
Achieved recognition at the prestigious Hong Kong ICT Awards
Launched OpenRice, our first app, which rapidly entered the Top 10 in the Hong Kong App Store where it remained for many years—establishing Motherapp as an early leader in consumer mobile applications
Built a platform application that enables developers to create consumer and enterprise app development projects, and officially launched Motherapp, inspired by a belief in the positive power of technology
2007
The idea for Motherapp was conceived by Ken Law, an original Google team member and computer science graduate from HKUST with a master’s degree from Stanford, after witnessing the transformative potential of iPhone apps—bringing Silicon Valley innovation to Hong Kong to pioneer mobile app development at the dawn of the smartphone era
Our
team
Ken came from a background of computer science from HKUST and a masters from Stanford University.
Before setting up Motherapp in Hong Kong, Ken was a Silicon Valley original, and part of Google’s early team of only a hundred staff. There, he developed a patented algorithm to find associated webpages and a sentiment analysis based on big data. Upon his return to Hong Kong in 2008, he started Motherapp – a pioneer in mobile app development, before Android devices even existed.
Ken is the Young Entrepreneur Award Winner of the prestigious Hong Kong Business Awards in 2016. Now, he is leading the company to greater heights in applied artificial intelligence and data analytics for several industries, covering retail, manufacturing and public sectors in Hong Kong and Greater Asia.
Motherapp’s Director of Operations and Head of Project Management & Delivery, Arthur has been with Motherapp since 2015.
Before joining Motherapp, Arthur’s strong portfolio saw several successes with internal IT projects in reputable organizations such as PCCW and the MTR corporation.
With his knowledge & practical working experience in project management, he holds the CMMI Level 5 appraisal for PCCW Hong Kong Telecom, and is a certified Project Management Professional (PMP). Arthur has also recently completed the Strategic Management Executive Program of Business Process Design at MIT Sloan School of Management.
Stella is our Director of Solutions and she leads our solution team to expand businesses in Hong Kong and Southeast Asia. Her passion is to turn customers’ business pain points into business opportunities through digital transformation strategies.
In her early years, she participated in advocating the application of User Experience (UX) to the digital transformation of customers. She had more than ten years of experience in digital solutions such as mobile solution development, marketing automation and enterprise grade CRM.
In recent years, she focused on helping companies to establish O2O strategies and increase customer lifetime value (CLV) for their customers, using AI and IOT solutions to help companies to implement smart city and smart operations strategies, and making good use of UX to create customised digital transformation solutions for the enterprises.