Aillia is perfectly integrated with Shopify eCommerce and designed for the new generation of customers who demand better experience in O2O (Online-to-Offline and Offline-to-Online). A flexible and extensible customer loyalty app platform that can be self-branded, and is highly customisable to your specific loyalty or membership program needs.
Your customer deserves a seamless loyalty experience between your Shopify eCommerce and your Brick and Mortar Stores. With Aillia, you can centralize the membership data from online and offline stores. Create strong opportunities for customer retention and an effective barrier to competition with a branded environment that supports continuous (and highly relevant) engagement via segmentation, personalisation, learned behaviours, and automation.
Never Ending Engagement
Never let another campaign or promotion go to waste on your O2O loyalty and ecommerce app with built-in UI features tested through mobile best practices. Responsive infinite scrolling and complete with beautiful UI design. Provide 24/7 engagement with customers and bring customer from online to offline, and offline to online, e.g. Online ordering and pick up at store.
More Data, Better Service
The built-in CRM and ecommerce dashboard generates insights by showing figures of customer lifetime value, campaign conversion rate, RFM information and more. Make use of your data to create the ideal customer segmentation and send personalised messages to your customers, or as advice for your in-store staff to better serve those customers in real life.
POS-free integration through merchant portal
POS integration is not necessary with Aillia’s merchant app. You can easily set up a Kiosk in-store so that either your staff can help your customers – or your customers can help themselves to earn points and redeem awards right there and then – and you’ll have gained another loyalty member.