Real-time customer data analytics builds the foundation of a realistic customer lifecycle journeyMore
Maximise your customer data insights to deliver and automate personalised messagesMore
Retain your best customers and nurture loyalty with a dedicated membership spaceMore
Master the journey
Consumption patterns today have made it incredibly tough for marketers to follow through on delivering meaningful interactions. Each consumer is different, and the dynamic nature of how they consume information today can be perplexing to keep track of.
Journey Analytics help you to discover fresh insights based on your customer’s point of view, by unravelling the thought process behind their online and offline footprint over a period of time and across a variety of channels.
Customer segmentation, A/B testing, managing campaigns… we understand the effort it takes to deliver personalised interactions at each and every turn. Maximise your efforts with marketing automation by delivering key pieces of information to prospects at a time and place where it will make all the difference for achieving conversions.
The best part? You can schedule and automate the process ahead of time, freeing up your hands to focus on strategy and analysis, rather than getting caught up in dreary execution work that is unnecessarily time-consuming.
Retain your best customers
Acquiring new customers can cost five times more than retaining an existing customer. It’s no surprise then that your most profitable customers are the ones you already have, especially if they, in turn, become your brand advocates.
Make them feel valued with an exclusive membership platform. This lets you create effective omnichannel campaigns, run loyalty programs, engage more meaningfully with customers, and convert new prospects with the allure of exclusivity and special benefits.
Loyalty is a tricky thing. Our eBook demostrated how to win at Loyalty Marketing in today's digital world.